Ogongo promotes safe and secure payment transactions between UK and Africa. Unfortunately, as some of you may have heard or experienced, there is a fraudulent reputation associated with buying or selling to Africa. This has led to many sellers on eBay, Amazon and other e-commerce platforms avoiding or blacklisting some countries within the continent even though there indeed genuine patronage. This section of the site aims to provide advice that will help you select the right international buyers, allowing you to grow your personal finances and businesses.
If you are involved in the e-commerce then I am pretty sure you would have come across PayPal but in case you haven’t, PayPal is a performing payment for online vendors, auction sites and other commercial users. You may have noticed PayPal as payment option at many of your favourite UK shopping websites such as Boots, Toys R Us, Nike, British Airways as well as platforms such as eBay & Shopify. There however have been many reported cases of scams through PayPal over the years.
One of the most common PayPal scams is the “eBay Fraud Scam”
A important detail when knowing if you are dealing with a potential scam is if the payment has not deposited into your account right away. If indeed it is a legitimate buyer, the money will be placed in your PayPal account but you would not be able to touch it until the transaction has been completed.
Below are some key Ogongo tips when dealing with any international buyer:
- If it is too good to be true, then it probably isn’t!
- You should never click on email links you get from PayPal, eBay etc through your email. Instead you should always go directly on the website and sign in
- Always make sure to get paid first before sending your item
- PayPal will NEVER tell you to send trackable, they advise it for seller protection etc but it is not compulsory
- PayPal NEVER tells you to send an item before the payment is showing in your PayPal account
- Any email received by PayPal will come with a notification email which will show in your Paypal Activity in your account
Aside from our general advice above. It is important for you to understand the items & goods you have listed for sale. People usually either scour the internet for cheaper prices for common items (e.g. mobile phones) or uniquely rare ones (e.g. collector’s items such as rare editions of books).
Those living in Africa already have access to local and high-quality e-commerce retailers such as Konga and Jumia, where products such as laptops, mobile phones and household domestic items are mostly readily available. Such goods are cheaper to buy from these local retailer sites than to buy from overseas (which would include shipping costs).
If still after reading our tips you’re still not sure if you are dealing with a scam. Do not hesitate to make contact through the e-mail address firstname.lastname@example.org with the subject title “eCommerce Scam” for any further queries. My extensive knowledge of the African terrain and Blacklist database will assist you in making informed decisions that will keep you or your business safe.